Communicating Clearly: Essential to
management--verbal and written communication skills
Managing Time: How and what to plan,
Making Changes, Managing the time of others, Managing your time.
:Making Decisions Analyzing decision
making, Reaching a decision, Implementing a decision.
Interviewing People: Preparing for,
conducting and analyzing an interview.
Delegating Successfully: Understanding
delegation, Delegating effectively, Monitoring progress.
Legal Concerns of Manager: Sexual Harassment,
Equal Opportunity and Title VII, Role in Labor Relations
Motivating People: Analyzing motivation,
Building up motivation, Getting the best from people, Rewarding achievement.
Managing Teams: Understanding how teams
work. Setting up a team, improving team efficiency and working for the
Managing Meetings: Using meetings effectively,
preparing for a meeting, attending and chairing a meeting.
Presenting Successfully: Preparing a
presentation. Preparing yourself, delivering a presentation and handling
Negotiating Successfully: Preparing
for a negotiation. Conducting a negotiation and closing a negotiation.
Managing Change: Understanding change.
Planning change, implementing change and Consolidating change.